klokers' products are delivered around the world, except for non secured countries. If you have any questions, please contact us at


Once successfully submitted, your order will be processed by our logistics partner the following working day. It is then picked, packed, and dispatched by carrier.

Below is a summary table of estimated delivery times:

Please note that every delivery time is provided for information purposes only and may vary due to external factors that are beyond klokers and its carrier’s will. These factors may include, but are not limited to, extreme weather conditions, technical failures, customs delays, etc.

These delivery times do not concern the products purchase on pre-order. The specific delivery time for those products is indicated in the product page. 


The shipping charges are calculated according to the destination and therefore are different for each country.

The shipping charges are indicated to the customer prior to the registration of the order and will be added to the price of selected product(s).

klokers does not collect any VAT, import duties and/or taxes on orders delivered outside the EU. These taxes will be collected by your local government.

For more information regarding additional fees levied by your local government, we suggest that you contact your local DHL office or local customs office.

Look for your tracking number in the “Order History” tab of your klokers account.