Gift Cards

GIFT CARDS TERMS AND CONDITIONS

klokers gift cards are dematerialised e-cards. They are sent by email to the recipient or they can be downloaded by the buyer in PDF format. You can see the final rendering of the e-mail by clicking on PREVIEW.

The gift card code is communicated in the email. This code is equivalent to a voucher of the amount chosen by the buyer and stated in the recipient’s email.

The dematerialised klokers gift cards can be exchanged for products only on klokers.com. The gift cards can be purchased and used in every country where klokers is active.

Gift cards are available for purchase on klokers.com. Your gift card is valid for two years from the original purchase date of the card.

REDEMPTION

The total of the order of the product(s) purchased on klokers.com with a gift card includes the price of product(s) and the delivery charges. If the order total is more than the gift card amount, the remaining balance must be paid for by credit card, PayPal or with another gift card. On the contrary, if the order total is less than the gift card amount, a new voucher will be created with the amount remaining on the gift card and will be sent by email.

The gift card balance, such as the remaining balance paid by credit card or PayPal, will immediately be reduced. All purchases made with gift cards are subject to the acceptance of our Terms and Conditions for online purchasing and website use. You acknowledge that you have read carefully such Terms and Conditions and agree to fully comply with them. Upon redemption, any unused balance will be carried over for future purchases and will not be redeemed or exchanged for cash.

VIEW BALANCE

You can check your gift card balance on our website by entering your code in the PROMO CODE section of your shopping cart.

CANCELLATION

You have the right to cancel the gift card within 14 working days of receipt provided that you have not used the gift card. klokers will refund the amount of the gift card to the original payment method used during ordering within 30 days of cancellation.

If you return a product originally purchased with a gift card, any refund will be returned to the original gift card. If you return product originally purchased with multiple payment methods, any balance owed will first be refunded to the payment type used for the original transaction, credit card or PayPal account, up to the original amount charged, and then to the gift card.

LOST OR STOLEN GIFT CARDS

The gift card will not be replaced if lost or stolen without proper proof of purchase. Treat it like cash. Please contact us at rachel@klokers.com for more information.

FRAUD

We reserve the right to refuse, cancel or hold for review gift cards and orders for suspected fraud, for cards mistakenly issued in an incorrect denomination, or for other violations of gift card policies.

CONTACT

For any queries you may have, please contact rachel@klokers.com